At Eba Lavish Layers, we strive to provide a seamless shopping experience. However, we understand that sometimes plans change. Please review our cancellation policy below to understand how cancellations are handled.
Order Cancellation
Orders can be canceled within 24 hours of placement. If you wish to cancel your order, please contact us as soon as possible to ensure that we can process your cancellation before the order is dispatched.
- How to Cancel an Order
To cancel your order, please contact our customer support team at support@ebalavishlayers.com with your order number. Please note that cancellations are only accepted within 24 hours of placing the order. - What Happens After I Cancel My Order?
Once your cancellation request is received and processed, you will receive a cancellation confirmation email. Any payment made for the canceled order will be refunded to your original payment method. Please note that shipping fees are non-refundable.
Non-Cancelable Orders
Orders that have already been processed for shipment cannot be canceled. If you wish to return an item after shipment, please refer to our Return & Refund Policy for guidance.
Exceptions
- Sale Items and Promotions
Sale items or items purchased during promotional events may not be eligible for cancellation unless the product is defective or damaged. Please refer to the Return & Refund Policy for further details.
How to Contact Us
If you need assistance with an order cancellation, please reach out to our customer support team at support@ebalavishlayers.com. We are here to assist you and ensure a smooth experience with your order.